Information we collect
We may collect account details and information you submit when making a property enquiry or starting a website chat, including your name, email address, phone number and message.
How it is used
Information is used to operate the marketplace, connect visitors with the assigned property agent, maintain conversations, provide account features, prevent abuse and support the service.
Agent communications
When you enquire about a property, the information you provide may be shared with the agent assigned to that listing so the agent can respond.
Security and retention
We use reasonable technical and organisational safeguards. Information is retained only as needed for marketplace operations, security, record keeping and applicable legal requirements.
Contact
Questions about your information can be sent through the contact page.
Last updated: September 2026